After you have successfully placed your oeder, ourCustomer Service team will conduct a verification process and update you as soon as possible by email or SMS. After your order is verified, you can expect to receive your order within the following time frame:
SINCERO offers a worry-free warranty policy to cover these issues. For problems under inspection coverage, compensation or exchange will be offered. Please take note that quality, authenticity or functionality related issues are not covered.
The after-sale email address is email@example.com or contact our call centre at 1300—88-5508, we will reply you within 3-5 working days after checking with our team. The compensation for wrong items or missing items, we will be refunded or refunded as appropriate. The compensation for damaged items depends on the severity of the damages and up to the full insured value. You are advised to check inspection coverage session. Return the products in their original packaging along with its free gifts(if any) within 7 days, for eigher an exchange or a full refund with terms & conditions applies.
Items returned to us without email/enquiry approval will not be refunded